by Jonathan O’Connell
www.washingtonpost.com

Hilton Worldwide has been undergoing a major reevaluation of its flagship brand, Hilton Hotels, and, after completing international consumer research, a lengthy strategic branding process and custom graphic design work, is introducing a brand-new Hilton logo.
“We’ve embarked on the most comprehensive research in the history of the company for the Hilton brand,” said Dave Horton, global head of the Hilton Hotels brand.
So what does the new logo, one of more than 20 in the company’s 91-year history, say about Hilton? Almost the same things the old logo said about Hilton.
The old logo features the word Hilton in serif font below the company’s distinctive H symbol, in a royal blue color. The new logo features … the word Hilton in a serif font below the company’s distinctive H symbol, in a slightly darker blue color. Oh, and the words “Hotels & Resorts” below.
Horton said the company had been in the process of “evolving our brand and making it more relevant to customers today” since the company moved to McLean from Beverly Hills, Calif., in early 2009. The process, he said, included consumer research in Asia, the Middle East, Europe and the Americas, as well as a custom-designed font by a contracted graphics design firm. It is being promoted by Murphy O’Brien Public Relations of Los Angeles.
Horton does not necessarily expect people to notice. “We don’t have an expectation that people will immediately see it and say ‘Oh, the logo’s changed,’ ” Horton said. But he pointed to important changes: mentioning ‘resorts’ in the logo highlights the company’s 70 resorts in 25 countries and a pipeline of more to come. Horton said the new type is cleaner, the darker blue more sophisticated and the smaller cartouche (the H symbol) brings out the name better. “We began to feel that the cartouche was overwhelming the word Hilton a little bit too much,” he said.
Still, the chain’s 540 existing hotels and resorts will not be required to adopt the new logo, only new ones.
“I think the average consumer in Bethesda or D.C. might say, hey, I don’t really care, but a graphic designer might say that they really did a good job with that,” he said.